Datacentrix makes waves in the Western Cape

Black economic empowerment (BEE) styled IT player Datacentrix has scooped two critical contracts from Western Cape Government in what may be seen as a major boost to the transformation of the company.

A few years ago Datacentrix was a pure IT hardware supplier. The Garry Morolo chaired group has undertaken an impressive transformation into a fully fledged integrated IT solutions provider which has turned around its fortunes.

Datecentrix announced yesterday that it has been appointed by the Western Cape Government to help implement an Enterprise Content Management (ECM) strategy within health facilities across the province.

The first of the the two tenders involve the deployment of an electronic patient record in ECM at the new Mitchells Plain Hospital. The second tender is a three-year ECM contract to roll this technology out to any hospitals and primary health care facilities identified by the WCG Department of Health (DoH) across the province.

Trish Dicks, national strategy manager: ECM public sector at Datacentrix, said the company scooped the contracts amid stiff competition. This was due to the company’s successful ECM implementation at Khayelitsha Hospital in 2012 and ongoing work at Tygerberg Hospital since 2009.

“One of the major reasons for dissatisfaction within public sector hospitals and community health centres is the lengthy waiting times,” said Dr Anwar Kharwa, CEO of Khayelitsha Hospital. “Khayelitsha Hospital opened in January 2012 and, as a result of the Datacentrix ECM implementation, patient file retrieval times in admissions have been reduced to zero due to doctors now being able to access files electronically. In addition, the ECM project has helped cut waiting times because doctors now have information about patients at hand before seeing them.”

Dicks said the DoH’s ECM vision is to reduce physical documentation and paper-based files wherever possible within its processes, in order to improve management of patient files and information, and enhance service delivery.

She added that in addition to a number of successful ECM implementations within the health sector, Datacentrix has rolled out ECM solutions at a number of other Western Cape Government departments.  These include the Department of Transport and Public Works, where solutions are as wide-ranging as correspondence tracking and bulk back scanning as well as BPM workflows, and the Department of the Premier, where a solution to manage cabinet submissions was put in place.

“Datacentrix is pleased to have been awarded these tenders and looks forward to continuing to work closely with the DoH, assisting the Department in improving the efficiency of its record-keeping and helping it to provide a world class, patient-centric service to all patients across the province”.

Datecentrix can be considered as one of the early BEE stagers which has stood the test of time. With revenue of  revenue  of R1.7 billion (as quoted in the year ended February) the company has come a long way since listing in 1999.

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